How to Delete JazzCash Account


Are you tired of using JazzCash and want to delete your account? Deleting your account can be a tricky process, but with the right guidance, it can be done easily. In this article, we will provide you with a step-by-step guide on how to delete your JazzCash account.

JazzCash Mobile Wallet

JazzCash is one of the leading mobile financial services providers in Pakistan, offering a wide range of services, including money transfer, bill payments, mobile top-up, and online shopping. However, if you are no longer using JazzCash or want to switch to another service provider, you may want to delete your JazzCash account.

Reasons for Deleting a JazzCash Account

There can be several reasons why you may want to delete your JazzCash account. Here are some of the most common reasons:

  • You no longer need the service
  • You want to switch to another mobile financial service provider
  • You have multiple accounts and want to consolidate them
  • You are dissatisfied with the service and want to close your account

Things to Keep in Mind Before Deleting JazzCash Account

Before you proceed with deleting your JazzCash account, there are a few things you should keep in mind:

  • Make sure you have cleared all your pending transactions
  • Withdraw all your remaining balance
  • Make sure your account is not linked to any ongoing subscriptions
  • Ensure that you have canceled any automatic bill payments linked to your JazzCash account

Steps to Delete JazzCash Account

Follow these simple steps to delete your JazzCash account:

Step 1: Clear all your pending transactions


Make sure you have cleared all your pending transactions before you proceed with deleting your JazzCash account. If there are any transactions that are still pending, you will not be able to delete your account.

Step 2: Withdraw all your remaining balance

Make sure to withdraw all your remaining balance from your JazzCash account. You can do this by transferring the balance to another account or withdrawing it from an ATM.

Step 3: Deactivate your JazzCash account

To deactivate your JazzCash account, follow these simple steps:

  1. Open the JazzCash app on your smartphone
  2. Go to the ‘Settings’ menu
  3. Select ‘Account Settings’
  4. Click on ‘Deactivate Account’
  5. Enter your reason for deactivating your account
  6. Click on ‘Deactivate’

Step 4: Contact JazzCash customer support

After deactivating your account, you may still receive promotional messages from JazzCash. To stop these messages, contact JazzCash customer support and ask them to remove your number from their database.


In conclusion, deleting your JazzCash account may seem like a daunting task, but by following the steps mentioned in this article, you can easily delete your account without any hassle. It is important to remember to clear all pending transactions, withdraw your remaining balance, and deactivate your account before contacting customer support to remove your number from their database. We hope this guide has been helpful in assisting you in deleting your JazzCash account.

If you have any further queries or concerns, feel free to reach out to JazzCash customer support for assistance.


Can I delete my JazzCash account if I have pending transactions?

No, you cannot delete your JazzCash account if you have pending transactions.

How long does it take to delete a JazzCash account?

It may take up to 48 hours to delete a JazzCash account.

Will I lose my transaction history if I delete my JazzCash account?

Yes, you will lose your transaction history if you delete your JazzCash account.

Can I reactivate my JazzCash account after deleting it?

No, you cannot reactivate your JazzCash account after deleting it.


Pak E-Sevices is Pakistan’s leading technology media platform, dedicated to profiling and promoting Pakistani startups and entrepreneurs, cryptocurrency, it also reviews new emerging gadgets, lists latest mobile prices in Pakistan, and breaking technology news.

Leave a Comment